FAQ

How do I choose the right product for my dog?

Check the size, materials, and instructions on each product page. Consider your dog's size and play habits before choosing.

What is the difference between the Smart Dog Ball styles?

The Rolling style moves across the floor, while the Jumping style offers more energetic movement. Select your preferred style on the product page.

Can my dog play with the Smart Dog Ball alone?

Always supervise play. The ball is approximately 1.65 inches (42 mm) in diameter and is not a chew toy. It may not suit large dogs or dogs that swallow small toys. Stop using it if damaged.

Where can I find shipping details?

Read our shipping policy and review the shipping options and charges shown at checkout.

What is your return policy?

Please read our returns and refunds policy for the applicable terms.

How can I contact Pawdovi?

Use our contact page. For order questions, include your order number so we can help.